Proactive chat - AI that speaks first and engages your customers

It recognizes how much time the client spends on a given page.

Check if the customer frequently views a specific product or service.

Check if the customer is in the fluctuation zone (e.g. adds to cart but does not complete the purchase).

Example: In the online store, the customer spends more than 60 seconds on the laptops page. AI recognizes that they are hesitating and sends a message: "Need help choosing? Our team is here to assist you!"

AI sends personalized messages depending on the context.

Greets the new visitors and directs them to the most suitable products/services.

Stimulate customers with offers, discounts, and useful tips.

Example: On a hotel website, the customer is browsing different rooms but does not make a reservation. AI automatically writes in the chat: "We can offer you a 10% discount if you make a reservation today! Do you need any assistance?"

I spot abandoned carts and remind the customer about them.

Supports forms for reservations, orders, or contact forms.

Provide quick answers to frequently asked questions without waiting for the user to ask.

Example: The customer on a financial website fills out a loan application but stops at the last step. AI sends a message: "Do you have any questions about the terms? Our expert can help you right away!"

It recognizes whether the customer is a new or loyal user.

Offers exclusive deals for regular customers.

It integrates with CRM and sends appropriate recommendations.

Example: A loyal customer visits the restaurant website again. The AI sends: "We are glad to see you again! Would you like to make the same reservation as last time?"