TaurenAI for Post-Purchase Support

Post-sale support - AI that stays with the customer even after the purchase

Automated customer support, engagement, and easy management from a multifunctional admin dashboard.

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Post-sale support - AI that stays with the customer even after the purchase

Sales is not the end - what matters is how you take care of the customer afterwards. Our AI system provides intelligent post-purchase support, automating inquiries, tracking satisfaction, and increasing loyalty.

With the powerful admin dashboard, you manage everything from one place - track customer requests, customize AI responses, and receive detailed analytics. Improve service, reduce workload, and increase repeat purchases.

AI automatically tracks customer satisfaction

  • Sends proactive messages after purchase or service.

  • Collects feedback through automated surveys.

  • Analyze the reviews and propose solutions for improvement.

  • Example: The customer buys an electrical appliance. After 3 days, AI can send a message (for example on Viber or WhatsApp): "How satisfied are you with your purchase? If you have any questions, our team is here to assist!"

Automate post-sale customer support

  • AI processes frequently asked questions about warranty, returns, or instructions.

  • AI processes frequently asked questions about warranty, returns, or instructions.

  • Responds to customers in real time, without making them wait.

  • Example: The customer writes in the chat: "How can I return this product?"
The AI instantly responds with the procedure, without the need for an operator.

Intelligent admin dashboard for managing everything

  • Centralized panel for tracking customer requests, AI responses, and sales.

  • Personalization settings - configure automatic reactions and rules.

  • Detailed analyses - you can see which problems are most common and how AI solves them.

Personalized Offers and Recommendations

  • The AI recognizes which customers are likely to buy again and sends promotions.

  • Automate reminders for maintenance, spare parts, or additional services.

  • Optimize upsell and cross-sell offers.

  • Example: An auto service uses AI for reminders: "Your car is ready for a maintenance check! Schedule an appointment with a 10% discount."

Fast and seamless integration
with existing systems

TaurenAI integrates easily with popular CMS platforms such as Shopify, WordPress, Magento, Custom CMS and others, as well as chat applications (Facebook, Viber, WhatsApp), ensuring seamless implementation and adaptation.

We provide security
at the highest level

We guarantee that each of our solutions meets leading security standards such as GDPR, ISO 27001, HIPAA/HITECH и SOC 2 Type II. With a strong TLS cryptographic protocol and reliable infrastructure, we protect your data, ensuring security and compliance. Our API and AI integrations provide a stable foundation for secure communication and protection of your information.